Contact Us

We love hearing from our customers! Whether you have a question about our products, need help with your order, or just want to share your feedback, we’re here for you.

Get in Touch

📧 Email: culturedcore@gmail.com

We aim to respond to all inquiries within 1–2 business days.

Common Reasons to Contact Us:

• Questions about our kefir products

• Help with placing or tracking an order

• Refund or return requests under our 14-day money-back guarantee

• Wholesale or partnership inquiries

• General feedback or suggestions

Business Hours:

Monday – Friday: 9 AM – 5 PM EST
Saturday – Sunday: 10 AM - 3 PM EST

Tip for Faster Help:

If you’re contacting us about an order, please include your order number in the subject line or message body so we can assist you quickly.